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FAQ

Frequently asked question


Is it possible to change my domain name?

It is not possible to change the name of a domain to allow rankings, keywords, competitors, and settings to be intact with the new domain. To change a domain name, a PRO user can simply add a new domain with the new name, add its keywords, and delete the old domain. No extra will be charged for this if the old domain is deleted before the next payment date. A free user however, needs to contact support to replace a domain.


What time of day are my positions updated?

The time of day Wincher begins to update rankings for keywords depends on what search engine (search location) is connected to the domain name. We start to process ranking checks at 00.00 local time for in the country related to the search engine. How long it takes depends highly on the amount of keywords in that time zone, but usually a few hours or less.


What is "Searches" in the keyword table?

"Searches" is the estimated number of searches for a particular keyword in the selected search engine each month. Searches are updated 6 times a year which means that seasonal and upcoming trendy keyword search volume may be trailing more than others.


My Google result does not match Wincher’s result. Is something wrong?

A couple of things can cause this difference. The most common reason is that Wincher collects ranking in incognito mode. This means that the particular search engine is not trying to give you a better result deepening on your location or previous search queries. Another common reason is that Wincher collects ranking only once a day for each keyword and that rankings can change during the day.


Do you offer API-solutions?

No. Sorry.


What payment options are there?

We can only accept credit card payments for now (VISA, MasterCard and Amex). On your billing day, we sum up your current usage of domains and automatically charge the amount from your credit card entered for the initial payment. The billing is made in advance and is once a month.


When do I get billed?

You get billed once a month on the date for sign up. If you signed up for PRO 4th of June, your next recurring billing will be on the 4th of July.


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